Steward queue/CASE-000673
Steward case

CASE-000673

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-17954workflow paused, state held

Side-by-side comparison

Incoming CLM-427063 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427063incoming
#1MBR-028467Angela Ellis
0.834 rec.
Best evidence: NameDate of birth
NameAngela EllisAngela M Ellis
Date of birth1999-03-03
Mar 3, 1999
1999-03-03
Member ID—
N/A
UHC-22805-77
SSN—•••-••-2227
Phone—
N/A
4063992692
Email—angela.ellis70@icloud.com
Address—9680 Hillcrest Rd
City / state / ZIP—
UNKNOWN
Phoenix, AZ, 85054
GroupGRP-1039GRP-1039
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×1ENR ×2TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028467Angela Ellis0.83
Matched against CLM-427062, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:556a4ba38e0d
    Escalated CLM-427063, top score 0.83, candidates MBR-028467

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-17954
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-014997
Opened
2026-10-22 12:43:43
Top score
0.83