Steward queue/CASE-000676
Steward case

CASE-000676

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-31279workflow paused, state held

Side-by-side comparison

Incoming TPA-55388 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55388incoming
#1MBR-007678Jennifer Le
0.831 rec.
Best evidence: NameDate of birth
NameJennifer LeJennifer K Le
Date of birth1952-03-041952-03-04
Member ID—
-
—
SSN•••-••-9377
•••-••-***-**-9377
—
Phone—
N/A
—
Email——
Address—3020 Lake View Rd
City / state / ZIP—
N/A, NULL, N/A
Tampa, FL, 33603
GroupGRP-8354GRP-8354
Plan—
-
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007678Jennifer Le0.83
Matched against CLM-412231, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-412231Jennifer Le1952-03-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a86d166abc
    Escalated TPA-55388, top score 0.83, candidates MBR-007678

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-31279
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023463
Opened
2026-10-19 19:54:36
Top score
0.83