Steward queue/CASE-000684
Steward case

CASE-000684

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-29899workflow paused, state held

Side-by-side comparison

Incoming CLM-418766 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418766incoming
#1MBR-013478Tyler Vargas
0.834 rec.
Best evidence: NameDate of birth
NameTyler VargasTyler Vargas
Date of birth1980-01-131980-01-13
Member ID—
NULL
UHC-54913-54
SSN—
•••-••-N/A
•••-••-0166
Phone—
NULL
4346315874
Email—
UNKNOWN
tyler.vargas46@aol.com
Address—6278 Highland Ave
City / state / ZIP—
null, -
Atlanta, GA
Group—
NULL
GRP-2525
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×1ENR ×1CLM ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013478Tyler Vargas0.83
Matched against TPA-58310, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3996252ed3bb
    Escalated CLM-418766, top score 0.83, candidates MBR-013478

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-29899
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022686
Opened
2026-10-19 19:54:36
Top score
0.83