Steward queue/CASE-000700
Steward case

CASE-000700

Confidence 0.60 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-78424workflow paused, state held

Side-by-side comparison

Incoming CLM-401562 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401562incoming
#1MBR-002272Omar Obrien
0.601 rec.
Best evidence: Name
NameOmar ObrienOmar J Obrien
Date of birth—
UNKNOWN
—
Member ID—
null
—
SSN—
•••-••-N/A
—
Phone——
Email—
-
—
Address9372 Mountain View Dr8082 Highland Ave
City / state / ZIPTampa, FL, 33613Tucson, AZ, 85760
Group—
N/A
—
PlanCORE-HMO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002272Omar Obrien0.60
Matched against TPA-56573, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name1.00360%
Address0.00240%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ebfebdcd74
    Escalated CLM-401562, top score 0.60, candidates MBR-002272

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78424
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041919
Opened
2026-10-19 19:54:36
Top score
0.60