Steward queue/CASE-000701
Steward case

CASE-000701

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-46869workflow paused, state held

Side-by-side comparison

Incoming CLM-407259 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407259incoming
#1MBR-018410Lucia Woods
0.832 rec.
Best evidence: NameDate of birth
NameLucia Woods
Woods, Lucia
Lucia G Woods
Date of birth1976-07-171976-07-17
Member ID—UHC-44419-60
SSN—
•••-••-NULL
•••-••-7293
Phone—8129798905
Email—
NULL
lucia.woods39@yahoo.com
Address—
-
3667 Grand Ave
City / state / ZIP—
NULL, -
Jacksonville, FL, 32212
Group—GRP-6704
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018410Lucia Woods0.83
Matched against ENR-109503, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:555418ed915d
    Escalated CLM-407259, top score 0.83, candidates MBR-018410

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-46869
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031113
Opened
2026-10-22 12:43:43
Top score
0.83