Steward queue/CASE-000705
Steward case

CASE-000705

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-48359workflow paused, state held

Side-by-side comparison

Incoming CLM-430489 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430489incoming
#1MBR-022786Lucia Welch
0.833 rec.
Best evidence: NameDate of birth
NameLucia WelchLucia P Welch
Date of birth1987-03-03
03/03/87
1987-03-03
Member ID—UHC-60974-69
SSN——
Phone—
-
5014514426
Email—
null
lucia.welch36@hotmail.com
Address—
NULL
7565 Maple Ave
City / state / ZIP—Plano, TX, 75030
GroupGRP-7990GRP-7990
Plan—NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1PRV ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022786Lucia Welch0.83
Matched against ENR-140019, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55836818bcec
    Escalated CLM-430489, top score 0.83, candidates MBR-022786

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-48359
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031753
Opened
2026-10-22 12:43:43
Top score
0.83