Steward queue/CASE-000708
Steward case

CASE-000708

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-60905workflow paused, state held

Side-by-side comparison

Incoming TPA-53758 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53758incoming
#1MBR-002301William Hayes
0.842 rec.
Best evidence: NamePhone
NameWilliam HayesWilliam A Hayes
Date of birth1968-09-281986-09-28
Member ID—
null
UHC-40174-16
SSN—
•••-••-null
•••-••-8741
Phone21727091952172709195
Email—
NULL
william.hayes2@outlook.com
Address—
-
5354 Maple Ave
City / state / ZIP—
N/A
Tampa, FL, 33690
Group—
null
GRP-3698
PlanCORE-HMO—
Sources, recordsTPA1 recordPRV ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002301William Hayes0.84
Matched against PRV-22528, 3 fields compared, weighted score 0.840
FieldSimilarityWeightShareNote
Name1.00340%
Date of birth0.60340%transposition
Phone1.001.520%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3930cb15eca0
    Escalated TPA-53758, top score 0.84, candidates MBR-002301

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-60905
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036514
Opened
2026-10-19 19:54:36
Top score
0.84