Steward queue/CASE-000719
Steward case

CASE-000719

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63279workflow paused, state held

Side-by-side comparison

Incoming CLM-425424 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425424incoming
#1MBR-002318Barbara Park
0.834 rec.
Best evidence: NameDate of birth
NameBabara S Park
BABARA S. PARK
Barbara S Park
Date of birth1982-05-011982-05-01
Member ID—
null
UHC-16638-84
SSN—•••-••-7222
Phone—
UNKNOWN
3326972621
Email—barbara.park71@yahoo.com
Address—
NULL
4177 Pine Dr
City / state / ZIP—
N/A, N/A
Scottsdale, AZ, 85224
GroupGRP-3609GRP-3609
Plan—
N/A
CORE-HMO
Sources, recordsCLM1 recordTPA ×1CLM ×34 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002318Barbara Park0.83
Matched against TPA-61222, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d0eb4b2295
    Escalated CLM-425424, top score 0.83, candidates MBR-002318

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-63279
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037337
Opened
2026-10-19 19:54:36
Top score
0.83