Steward queue/CASE-000723
Steward case

CASE-000723

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-61799workflow paused, state held

Side-by-side comparison

Incoming CLM-407238 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407238incoming
#1MBR-030384Gerald Pierce
0.831 rec.
Best evidence: NameDate of birth
NameGerald E PierceGerald E Pierce
Date of birth1996-11-141996-11-14
Member ID—UHC-41868-23
SSN—
•••-••-NULL
•••-••-1923
Phone—
null
—
Email—
NULL
—
Address1752 Lake View Rd
1752 Lake View Road
—
City / state / ZIPPhoenix, AZ
Phoenix, AZ, null
—
GroupGRP-1527GRP-1527
Plan—
null
—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030384Gerald Pierce0.83
Matched against CLM-407239, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-407239Gerald Pierce1996-11-14Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:556ecc7200aa
    Escalated CLM-407238, top score 0.83, candidates MBR-030384

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-61799
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036812
Opened
2026-10-22 12:43:43
Top score
0.83