Steward queue/CASE-000725
Steward case

CASE-000725

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-50000workflow paused, state held

Side-by-side comparison

Incoming TPA-50665 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-50665incoming
#1MBR-034020Jean Bell
0.833 rec.
Best evidence: NameDate of birth
NameJean BellJean E Bell
Date of birth2006-05-09
05/09/2006
2006-05-09
Member ID—UHC-44976-64
SSN—
•••-••-N/A
•••-••-7060
Phone—
N/A
9399339866
Email——
Address—5048 Palm Dr
City / state / ZIP—
null, N/A
Chandler, AZ, 85209
Group—
-
GRP-1278
Plan—
N/A
MEDICARE-ADV-A
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034020Jean Bell0.83
Matched against CLM-401526, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39af1ac9383a
    Escalated TPA-50665, top score 0.83, candidates MBR-034020

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-50000
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032446
Opened
2026-10-19 19:54:36
Top score
0.83