Steward queue/CASE-000734
Steward case

CASE-000734

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-95455workflow paused, state held

Side-by-side comparison

Incoming CLM-405889 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405889incoming
#1MBR-042062Amber Rose
0.831 rec.
Best evidence: NameDate of birth
NameAmber RoseAmber Rose
Date of birth2005-12-17
12/17/05
2005-12-17
Member ID—
-
UHC-92898-42
SSN•••-••-8110—
Phone6554661186—
Email——
Address—
UNKNOWN
5112 Washington St
City / state / ZIP—
NULL
Charlotte, NC, 28241
GroupGRP-4154GRP-4154
PlanCHOICE-PLUS-PPO—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042062Amber Rose0.83
Matched against CLM-405890, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-405890Amber Rose2005-12-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3914b8a277e5
    Escalated CLM-405889, top score 0.83, candidates MBR-042062

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-95455
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045895
Opened
2026-10-19 19:54:36
Top score
0.83