Steward queue/CASE-000741
Steward case

CASE-000741

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-22800workflow paused, state held

Side-by-side comparison

Incoming CLM-405329 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405329incoming
#1MBR-006912Rachel Wong
0.832 rec.
Best evidence: NameDate of birth
NameRachel WongRachel H Wong
Date of birth1946-03-221946-03-22
Member IDUHC-05179-60—
SSN—
•••-••-NULL
•••-••-0800
Phone—8184020223
Email—
-
—
Address—9625 Ocean Ave
City / state / ZIP—
null, UNKNOWN, null
Denver, CO, 80232
GroupGRP-1310GRP-1310
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006912Rachel Wong0.83
Matched against CLM-405330, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395cda703504
    Escalated CLM-405329, top score 0.83, candidates MBR-006912

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-22800
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018308
Opened
2026-10-19 19:54:36
Top score
0.83