Steward case

CASE-000743

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-2518workflow paused, state held

Side-by-side comparison

Incoming TPA-64267 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-64267incoming	#1MBR-024999Olivia Richards 0.832 rec. Best evidence: NameDate of birth
Name	Olivia Richards	Olivia H Richards
Date of birth	1954-07-12 Jul 12, 1954	1954-07-12
Member ID	— null	UHC-88327-04
SSN	— •••-••--	•••-••-9396
Phone	—	6018556690
Email	olivia.richards@outlook.com	—
Address	— UNKNOWN	303 Ocean Ave
City / state / ZIP	— null	Tempe, AZ, 85256
Group	— -	GRP-5924
Plan	— UNKNOWN	CHOICE-PLUS-PPO
Sources, records	TPA1 record	ENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024999Olivia Richards0.83

Matched against ENR-142450, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-142450Olivia Richards1954-07-12Rule 0.97
TPATPA-64266Olivia Richards1954-07-12Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39d23689942c
Escalated TPA-64267, top score 0.83, candidates MBR-024999

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Olivia RichardsMBR-024999, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-64267 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-2518
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-002398
Opened: 2026-10-19 19:54:36
Top score: 0.83