Steward queue/CASE-000753
Steward case

CASE-000753

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-73250workflow paused, state held

Side-by-side comparison

Incoming CLM-424242 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424242incoming
#1MBR-017836Lawrence Richards
0.832 rec.
Best evidence: NameDate of birth
NameLawrence Z Richards
lawrence Z. richards
Lawrence Z Richards
Date of birth1941-01-241941-01-24
Member ID—
UNKNOWN
UHC-83053-66
SSN—•••-••-6597
Phone—8354589328
Email—
UNKNOWN
lawrence.richards75@yahoo.com
Address—
UNKNOWN
6650 Main St
City / state / ZIP—
NULL, N/A, UNKNOWN
Glendale, AZ, 85314
GroupGRP-0709GRP-0709
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017836Lawrence Richards0.83
Matched against ENR-131693, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5538980913f4
    Escalated CLM-424242, top score 0.83, candidates MBR-017836

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-73250
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040500
Opened
2026-10-22 12:43:43
Top score
0.83