Steward queue/CASE-000759
Steward case

CASE-000759

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-29909workflow paused, state held

Side-by-side comparison

Incoming CLM-403630 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403630incoming
#1MBR-038721Harold Ward
0.831 rec.
Best evidence: NameDate of birth
NameHarold WardHarold Ward
Date of birth1957-12-22
12/22/57
1957-12-22
Member ID——
SSN•••-••-6026—
Phone—
null
—
Email—
UNKNOWN
—
Address—
-
8758 Camelback Rd
City / state / ZIP—
N/A, -
Los Angeles, CA, 90076
GroupGRP-2545—
PlanMEDICARE-ADV-B—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-038721Harold Ward0.83
Matched against TPA-51571, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-51571Harold Ward1957-12-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:559280132c82
    Escalated CLM-403630, top score 0.83, candidates MBR-038721

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-29909
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022692
Opened
2026-10-22 12:43:43
Top score
0.83