Steward queue/CASE-000763
Steward case

CASE-000763

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-11279workflow paused, state held

Side-by-side comparison

Incoming TPA-62423 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62423incoming
#1MBR-021046Christopher Wells
0.833 rec.
Best evidence: NameDate of birth
NameChristopher WellsChristopher F Wells
Date of birth1953-04-09
04/09/1953
1953-04-09
Member ID—
-
UHC-08027-82
SSN—
•••-••--
•••-••-1421
Phone—8863304838
Email—
null
christopher.wells39@outlook.com
Address—8935 Baseline Rd
City / state / ZIP—
UNKNOWN
Jacksonville, FL, 32233
Group—GRP-5402
PlanMEDICARE-ADV-ASELECT-EPO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021046Christopher Wells0.83
Matched against CLM-428118, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a531ee32ea
    Escalated TPA-62423, top score 0.83, candidates MBR-021046

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-11279
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-009943
Opened
2026-10-19 19:54:36
Top score
0.83