Steward queue/CASE-000764
Steward case

CASE-000764

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-65654workflow paused, state held

Side-by-side comparison

Incoming CLM-427621 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427621incoming
#1MBR-002461Jose Bradley
0.832 rec.
Best evidence: NameDate of birth
NameJose BradleyJose Bradley
Date of birth2004-11-022004-11-02
Member ID—
null
UHC-71503-66
SSN—
•••-••-UNKNOWN
•••-••-4894
Phone—2467735641
Email—jose.bradley48@proton.me
Address—2268 Ocean Ave
City / state / ZIP—
NULL, NULL
Minneapolis, MN
Group—
-
GRP-7052
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002461Jose Bradley0.83
Matched against ENR-136213, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3951b89e3bab
    Escalated CLM-427621, top score 0.83, candidates MBR-002461

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-65654
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038147
Opened
2026-10-19 19:54:36
Top score
0.83