Steward queue/CASE-000767
Steward case

CASE-000767

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-2594workflow paused, state held

Side-by-side comparison

Incoming CLM-430187 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430187incoming
#1MBR-018333Ronald Thomas
0.833 rec.
Best evidence: NameDate of birth
NameRonald ThomasRonald Thomas
Date of birth1999-03-071999-03-07
Member ID—
NULL
UHC-18112-04
SSN—
•••-••-null
•••-••-0846
Phone—
N/A
6868544321
Email—
null
—
Address—700 Grand Ave
City / state / ZIP—
N/A, NULL , null
Los Angeles, CA
GroupGRP-4407GRP-4407
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018333Ronald Thomas0.83
Matched against TPA-63325, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5525191f606d
    Escalated CLM-430187, top score 0.83, candidates MBR-018333

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-2594
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-002470
Opened
2026-10-22 12:43:43
Top score
0.83