Steward queue/CASE-000770
Steward case

CASE-000770

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-50396workflow paused, state held

Side-by-side comparison

Incoming CLM-403128 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403128incoming
#1MBR-044091Charlotte Gray
0.751 rec.
Best evidence: NameDate of birth
NameCharlotte GrayCharlotte C Gray
Date of birth1975-04-20
Apr 20, 1975
1975-04-20
Member ID—
-
UHC-06707-24
SSN—
•••-••-N/A
•••-••-8743
Phone—
null
4348672948
Email—
NULL
charlotte.gray68@icloud.com
Address7259 Camelback Rd
7259 Camelback Road
9319 Central Ave
City / state / ZIPTucson, AZ, 85709
TUCSON, AZ, 85709-7093
Las Vegas, NV, 89168
Group—GRP-5090
Plan—
-
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044091Charlotte Gray0.75
Matched against ENR-104050, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-104050Charlotte Gray1975-04-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:550fba340e89
    Escalated CLM-403128, top score 0.75, candidates MBR-044091

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-50396
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032602
Opened
2026-10-22 12:43:43
Top score
0.75