Steward case

CASE-000772

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-96649workflow paused, state held

Side-by-side comparison

Incoming TPA-51224 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-51224incoming	#1MBR-002475Olivia Chapman 0.832 rec. Best evidence: NameDate of birth
Name	Olivia Chpman	Olivia Chapman
Date of birth	1975-01-18 1/18/1975	1975-01-18
Member ID	— UNKNOWN	UHC-16038-21
SSN	— •••-••-NULL	•••-••-3560
Phone	—	6167377091
Email	— null	olivia.chapman@hotmail.com
Address	— N/A	9683 Market St
City / state / ZIP	— N/A	Eden Prairie, MN, 55397
Group	GRP-0269	GRP-0269
Plan	—	MEDICARE-ADV-B
Sources, records	TPA1 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002475Olivia Chapman0.83

Matched against CLM-402851, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.94	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-402851Olivia Chapman1975-01-18Rule 0.97
ENRENR-103672Olivia Chapman1975-01-18Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:399fdbe7afdf
Escalated TPA-51224, top score 0.83, candidates MBR-002475

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Olivia ChapmanMBR-002475, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-51224 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-96649
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-046177
Opened: 2026-10-19 19:54:36
Top score: 0.83