Steward queue/CASE-000773
Steward case

CASE-000773

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-27949workflow paused, state held

Side-by-side comparison

Incoming CLM-425762 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425762incoming
#1MBR-026546Gerald Cook
0.831 rec.
Best evidence: NameDate of birth
NameGerald CookGerald Cook
Date of birth2008-10-182008-10-18
Member ID—
NULL
UHC-24250-29
SSN•••-••-9371—
Phone—
N/A
8617010481
Email——
Address—
N/A
4757 Valley View Dr
City / state / ZIP—Orlando, FL, 32842
Group—
-
GRP-4426
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026546Gerald Cook0.83
Matched against ENR-133689, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-133689Gerald Cook2008-10-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55e6d0926d73
    Escalated CLM-425762, top score 0.83, candidates MBR-026546

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-27949
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-021559
Opened
2026-10-22 12:43:43
Top score
0.83