Steward queue/CASE-000775
Steward case

CASE-000775

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-65452workflow paused, state held

Side-by-side comparison

Incoming CLM-405061 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405061incoming
#1MBR-038785Michelle Smith
0.832 rec.
Best evidence: NameDate of birth
NameMichelle SmithMichelle M Smith
Date of birth2003-05-102003-05-10
Member IDUHC-47865-40—
SSN—•••-••-1321
Phone—
NULL
—
Email—michelle.smith34@proton.me
Address—
N/A
5366 Main St
City / state / ZIP—
UNKNOWN
Fresno, CA, 93769
GroupGRP-9198GRP-9198
PlanMEDICARE-ADV-A—
Sources, recordsCLM1 recordTPA ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-038785Michelle Smith0.83
Matched against TPA-52211, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-52211Michelle Smith2003-05-10Scored 1.00
  • TPATPA-52212Michelle Smith2003-05-10Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55d4ce96024b
    Escalated CLM-405061, top score 0.83, candidates MBR-038785

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-65452
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038086
Opened
2026-10-22 12:43:43
Top score
0.83