Steward queue/CASE-000777
Steward case

CASE-000777

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59077workflow paused, state held

Side-by-side comparison

Incoming TPA-62449 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62449incoming
#1MBR-002488Kevin Matthews
0.835 rec.
Best evidence: NameDate of birth
NameKevin Matthews
Matthews, Kevin
Kevin D Matthews
Date of birth1965-08-15
08/15/1965
1965-08-15
Member ID—UHC-84075-27
SSN—
•••-••-N/A
•••-••-3093
Phone—
NULL
6616038237
Email—kevin.matthews@aol.com
Address—
N/A
6609 Mesa Dr
City / state / ZIP—
N/A, UNKNOWN
Houston, TX, 77074
GroupGRP-1871GRP-1871
Plan—SELECT-EPO
Sources, recordsTPA1 recordPRV ×1CLM ×45 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002488Kevin Matthews0.83
Matched against PRV-28260, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3957b1890af8
    Escalated TPA-62449, top score 0.83, candidates MBR-002488

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59077
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035893
Opened
2026-10-19 19:54:36
Top score
0.83