Steward case

CASE-000780

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-9854workflow paused, state held

Side-by-side comparison

Incoming CLM-406421 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-406421incoming	#1MBR-031987Christine Reid 0.791 rec. Best evidence: NameDate of birthPhone
Name	Christine N Reid	Christine N Reid
Date of birth	1967-02-20 2/20/1967	1967-02-20
Member ID	—	UHC-64334-27
SSN	—	•••-••-7683
Phone	7872063129 +1 787 206 3129	7872063129
Email	—	—
Address	7201 Ridge Rd 7201 Ridge Road	9417 Meadow Ln
City / state / ZIP	Jacksonville, FL, 32280	Mesa, AZ, 85230
Group	GRP-1978	GRP-1978
Plan	— NULL	CHOICE-PLUS-PPO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031987Christine Reid0.79

Matched against ENR-108431, 4 fields compared, weighted score 0.789

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%
Date of birth	1.00	3	32%	exact
Phone	1.00	1.5	16%
Address	0.00	2	21%	different

Guard: noneConflicts: none

Records in this identity

ENRENR-108431Christine Reid1967-02-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:550f437bed5e
Escalated CLM-406421, top score 0.79, candidates MBR-031987

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Christine ReidMBR-031987, score 0.79, 1 recordLinkConfirm as a distinct identityCLM-406421 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-9854
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-008783
Opened: 2026-10-22 12:43:43
Top score: 0.79