Steward case

CASE-000784

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-51558workflow paused, state held

Side-by-side comparison

Incoming TPA-57866 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-57866incoming	#1MBR-034691Aisha Nguyen 0.833 rec. Best evidence: NameDate of birth
Name	Aisha Nguyen	Aisha B Nguyen
Date of birth	1985-06-09 06/09/85	1985-06-09
Member ID	—	UHC-89751-57
SSN	— •••-••-N/A	•••-••-2023
Phone	— null	2507784961
Email	— N/A	aisha.nguyen@aol.com
Address	— UNKNOWN	6265 Elm St
City / state / ZIP	— null	Chandler, AZ, 85287
Group	GRP-4516	GRP-4516
Plan	SELECT-EPO	SELECT-EPO
Sources, records	TPA1 record	ENR ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034691Aisha Nguyen0.83

Matched against ENR-123432, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-123432Aisha Nguyen1985-06-09Rule 0.99
CLMCLM-417822Aisha Nguyen1985-06-09Rule 0.97
CLMCLM-417821Aisha Nguyen1985-06-09Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:394a27184d85
Escalated TPA-57866, top score 0.83, candidates MBR-034691

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Aisha NguyenMBR-034691, score 0.83, 3 recordsLinkConfirm as a distinct identityTPA-57866 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-51558
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-033040
Opened: 2026-10-19 19:54:36
Top score: 0.83