Steward queue/CASE-000786
Steward case

CASE-000786

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-94210workflow paused, state held

Side-by-side comparison

Incoming CLM-406711 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406711incoming
#1MBR-008134Jessica Johnson
0.832 rec.
Best evidence: NameDate of birth
NameJess JohnsonJessica Johnson
Date of birth1979-10-051979-10-05
Member ID—
N/A
UHC-65449-18
SSN—
•••-••-UNKNOWN
•••-••-1277
Phone—5357954278
Email—
NULL
jessica.johnson@gmail.com
Address—
N/A
222 Harbor Blvd
City / state / ZIP—
-, null
Las Vegas, NV
Group—
null
GRP-5967
Plan——
Sources, recordsCLM1 recordCLM ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008134Jessica Johnson0.83
Matched against CLM-406712, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-406712Jessica Johnson1979-10-05Scored 0.94
  • PRVPRV-21966Jessica Johnson1979-10-05Scored 0.94

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39dc6ab383e2
    Escalated CLM-406711, top score 0.83, candidates MBR-008134

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-94210
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045643
Opened
2026-10-19 19:54:36
Top score
0.83