Steward queue/CASE-000792
Steward case

CASE-000792

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-3813workflow paused, state held

Side-by-side comparison

Incoming CLM-430880 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430880incoming
#1MBR-002589Sophia Williamson
0.831 rec.
Best evidence: Name
NameSophia WilliamsonSophia U Williamson
Date of birth—
0208-07-05
—
Member IDUHC-77075-88—
SSN•••-••-7772—
Phone6927316891
692-731-6891
—
Email——
Address—7952 Grand Ave
City / state / ZIP—
null, NULL, UNKNOWN
Plano, TX, 75077
Group—
N/A
—
PlanSELECT-EPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002589Sophia Williamson0.83
Matched against TPA-56752, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-56752Sophia WilliamsonSingle record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39fc61d031bc
    Escalated CLM-430880, top score 0.83, candidates MBR-002589

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-3813
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-003597
Opened
2026-10-19 19:54:36
Top score
0.83