Steward queue/CASE-000810
Steward case

CASE-000810

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-93980workflow paused, state held

Side-by-side comparison

Incoming CLM-420531 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420531incoming
#1MBR-014981Luis Patterson
0.833 rec.
Best evidence: NameDate of birth
NameLuis PattersonLuis Patterson
Date of birth1974-11-011974-11-01
Member ID—
NULL
UHC-74727-19
SSN—
•••-••-null
•••-••-1605
Phone—
N/A
5314841352
Email—luis.patterson@outlook.com
Address—5011 Indian School Rd
City / state / ZIP—
, null, NULL
Columbus, OH, 43209
GroupGRP-3399GRP-3399
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014981Luis Patterson0.83
Matched against ENR-127010, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e2457444d7
    Escalated CLM-420531, top score 0.83, candidates MBR-014981

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-93980
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045596
Opened
2026-10-19 19:54:36
Top score
0.83