Steward queue/CASE-000822
Steward case

CASE-000822

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-53096workflow paused, state held

Side-by-side comparison

Incoming CLM-415473 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415473incoming
#1MBR-002682James Reid
0.753 rec.
Best evidence: NameDate of birth
NameJames ReidJames Reid
Date of birth1946-05-051946-05-05
Member ID—UHC-71500-43
SSN—•••-••-8531
Phone—
UNKNOWN
6854251293
Email—
-
—
Address7828 Ocean Ave
7828 Ocean Avenue
2593 Mesa Dr
City / state / ZIPMesa, AZ, 85240Atlanta, GA, 30340
Group—GRP-3715
Plan—SELECT-EPO
Sources, recordsCLM1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002682James Reid0.75
Matched against CLM-415474, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5585b615d233
    Escalated CLM-415473, top score 0.75, candidates MBR-002682

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-53096
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033630
Opened
2026-10-22 12:43:43
Top score
0.75