Steward queue/CASE-000827
Steward case

CASE-000827

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-97344workflow paused, state held

Side-by-side comparison

Incoming CLM-407094 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407094incoming
#1MBR-008315Joseph Wheeler
0.833 rec.
Best evidence: NameDate of birth
#2MBR-031277Megan Wheeler
0.643 rec.
Best evidence: none ≥ 0.90
NameJoseph WheelerJoseph I WheelerMegan P Wheeler
Date of birth1971-03-151971-03-151971-03-12
Member ID—
N/A
UHC-76888-73UHC-61260-06
SSN—
•••-••-null
•••-••-1428•••-••-0308
Phone—75087655348858709815
Email—joseph.wheeler@icloud.commegan.wheeler10@hotmail.com
Address—
N/A
8613 Canyon Rd8380 Sunset Blvd
City / state / ZIP—
null, UNKNOWN, -
Chandler, AZ, 85228Houston, TX, 77060
GroupGRP-2459GRP-2459GRP-9784
Plan—
null
SELECT-EPONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1TPA ×1CLM ×13 recordsENR ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008315Joseph Wheeler0.83
Matched against ENR-109262, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-031277Megan Wheeler0.64
Matched against ENR-111772, 2 fields compared, weighted score 0.641
FieldSimilarityWeightShareNote
Name0.78350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390aa939c575
    Escalated CLM-407094, top score 0.83, candidates MBR-008315, MBR-031277

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-97344
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046325
Opened
2026-10-19 19:54:36
Top score
0.83