Steward queue/CASE-000830
Steward case

CASE-000830

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-2834workflow paused, state held

Side-by-side comparison

Incoming CLM-423405 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423405incoming
#1MBR-005154Scott Duncan
0.835 rec.
Best evidence: NameDate of birth
NameScott DuncanScott Duncan
Date of birth1997-10-26
Oct 26, 1997
1997-10-26
Member ID—UHC-47476-28
SSN—
•••-••-NULL
•••-••-2074
Phone—5253736120
Email—scott.duncan21@gmail.com
Address—
UNKNOWN
4543 Indian School Rd
City / state / ZIP—
, null
Gilbert, AZ, 85261
GroupGRP-9357GRP-9357
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×3CLM ×1PRV ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-005154Scott Duncan0.83
Matched against ENR-130601, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55d5462bc089
    Escalated CLM-423405, top score 0.83, candidates MBR-005154

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-2834
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-002696
Opened
2026-10-22 12:43:43
Top score
0.83