Steward queue/CASE-000831
Steward case

CASE-000831

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-92998workflow paused, state held

Side-by-side comparison

Incoming TPA-62328 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62328incoming
#1MBR-012631Kevin Fernandez
0.834 rec.
Best evidence: NameDate of birth
NameKevin FernandezKevin Fernandez
Date of birth1971-05-07
19710507
1971-05-07
Member ID—UHC-25636-19
SSN—•••-••-2395
Phone—8087522104
Email—kevin.fernandez81@gmail.com
Address—1111 River Rd
City / state / ZIP—
null
Tempe, AZ, 85222
Group—
UNKNOWN
GRP-4469
Plan—OPTIONS-PPO
Sources, recordsTPA1 recordENR ×1TPA ×2PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012631Kevin Fernandez0.83
Matched against ENR-136598, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-136598Kevin Fernandez1971-05-07Scored 1.00
  • TPATPA-62330Kevin Fernandez1971-05-07Scored 1.00
  • TPATPA-62329Kevin Fernandez1971-05-07Scored 1.00
  • PRVPRV-28187Kevin Fernandez1971-05-07Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3933a6ca0345
    Escalated TPA-62328, top score 0.83, candidates MBR-012631

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-92998
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045388
Opened
2026-10-19 19:54:36
Top score
0.83