Steward queue/CASE-000832
Steward case

CASE-000832

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-2839workflow paused, state held

Side-by-side comparison

Incoming ENR-120098 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-120098incoming
#1MBR-040809Helen Graay
0.831 rec.
Best evidence: Date of birth
NamePeter R GrayHelen S Graay
Date of birth1978-07-031978-07-03
Member IDUHC-60416-38—
SSN•••-••-2137—
Phone8449015006
(844) 901-5006
—
Emailpeter.gray@gmail.com—
Address2731 Palm Dr
2731 PALM DRIVE
—
City / state / ZIPAtlanta, GA, 30333—
GroupGRP-6285—
PlanCORE-HMONAVIGATE-HMO
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040809Helen Graay0.83
Matched against CLM-406167, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.81350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-406167Helen Graay1978-07-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39462fccd2c4
    Escalated ENR-120098, top score 0.83, candidates MBR-040809

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-2839
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-002701
Opened
2026-10-19 19:54:36
Top score
0.83