Steward queue/CASE-000837
Steward case

CASE-000837

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-90758workflow paused, state held

Side-by-side comparison

Incoming TPA-58994 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58994incoming
#1MBR-017421Jennifer Watkins
0.834 rec.
Best evidence: NameDate of birth
NameJennifer WatkinsJennifer K Watkins
Date of birth1993-04-21
21-04-1993
1993-04-21
Member ID—
N/A
UHC-27706-65
SSN—
•••-••-null
•••-••-3377
Phone—3146720042
Email—jennifer.watkins@yahoo.com
Address—1753 Baseline Rd
City / state / ZIP—
NULL, N/A, -
Glendale, AZ, 85360
GroupGRP-3525GRP-3525
Plan—MEDICARE-ADV-B
Sources, recordsTPA1 recordENR ×2PRV ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017421Jennifer Watkins0.83
Matched against ENR-126922, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55122d89ed37
    Escalated TPA-58994, top score 0.83, candidates MBR-017421

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-90758
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044872
Opened
2026-10-22 12:43:43
Top score
0.83