Steward queue/CASE-000843
Steward case

CASE-000843

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-9563workflow paused, state held

Side-by-side comparison

Incoming TPA-53683 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53683incoming
#1MBR-046157Alice Butler
0.831 rec.
Best evidence: NameDate of birth
NameAlyce Z ButlerAlice Butler
Date of birth2006-10-222006-10-22
Member ID—
N/A
—
SSN•••-••-8544—
Phone—
N/A
—
Email——
Address5189 Baseline Rd—
City / state / ZIPPhoenix, AZ, 85004—
Group—GRP-3882
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-046157Alice Butler0.83
Matched against CLM-408395, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-408395Alice Butler2006-10-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399d4093209c
    Escalated TPA-53683, top score 0.83, candidates MBR-046157

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-9563
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008546
Opened
2026-10-19 19:54:36
Top score
0.83