Steward queue/CASE-000850
Steward case

CASE-000850

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-19670workflow paused, state held

Side-by-side comparison

Incoming CLM-432331 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432331incoming
#1MBR-015931Brittany Torres
0.833 rec.
Best evidence: NameDate of birth
NameBrittany TorresBrittany H Torres
Date of birth1969-12-15
19691215
1969-12-15
Member ID—
-
UHC-61986-06
SSN—•••-••-8509
Phone—
null
8079437606
Email—
N/A
—
Address—
null
716 Broadway
City / state / ZIP—
NULL, -
Plano, TX, 75014
GroupGRP-8109GRP-8109
Plan—
null
SELECT-EPO
Sources, recordsCLM1 recordTPA ×1ENR ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015931Brittany Torres0.83
Matched against TPA-64269, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55b37241eb09
    Escalated CLM-432331, top score 0.83, candidates MBR-015931

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-19670
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-016197
Opened
2026-10-22 12:43:43
Top score
0.83