Steward queue/CASE-000878
Steward case

CASE-000878

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-60407workflow paused, state held

Side-by-side comparison

Incoming CLM-407173 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407173incoming
#1MBR-003242Christina Garza
0.833 rec.
Best evidence: NameDate of birth
NameChristina GarzaChristina Garza
Date of birth1981-02-151981-02-15
Member ID—
-
UHC-89482-73
SSN—•••-••-4769
Phone—2033280584
Email—christina.garza@proton.me
Address—
UNKNOWN
305 Church St
City / state / ZIP—
-
Tampa, FL
GroupGRP-8585GRP-8585
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordTPA ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003242Christina Garza0.83
Matched against TPA-53139, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-53139Christina Garza1981-02-15Rule 0.97
  • ENRENR-109377Christina Garza1981-02-15Rule 0.97
  • TPATPA-53140Christina Garza1981-02-15Scored 0.94

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394c65d22ea8
    Escalated CLM-407173, top score 0.83, candidates MBR-003242

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-60407
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036362
Opened
2026-10-19 19:54:36
Top score
0.83