Steward queue/CASE-000879
Steward case

CASE-000879

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-18035workflow paused, state held

Side-by-side comparison

Incoming CLM-405047 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405047incoming
#1MBR-015012Paul Garza
0.833 rec.
Best evidence: NameDate of birth
NamePaul U GarzaPaul U Garza
Date of birth1981-06-151981-06-15
Member ID—
N/A
UHC-77971-56
SSN—•••-••-4166
Phone—
null
—
Email—
UNKNOWN
paul.garza@outlook.com
Address—
-
1297 Central Ave
City / state / ZIP—
, null
San Antonio, TX, 78286
Group—
null
GRP-5099
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordTPA ×1CLM ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015012Paul Garza0.83
Matched against TPA-52202, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39942306d07a
    Escalated CLM-405047, top score 0.83, candidates MBR-015012

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-18035
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-015062
Opened
2026-10-19 19:54:36
Top score
0.83