Steward queue/CASE-000882
Steward case

CASE-000882

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-3032workflow paused, state held

Side-by-side comparison

Incoming CLM-405651 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405651incoming
#1MBR-036974Maria Griffin
0.831 rec.
Best evidence: NameDate of birth
NameMaria GriffinMaria Griffin
Date of birth1989-06-25
06/25/89
1989-06-25
Member ID—
UNKNOWN
UHC-28607-18
SSN—
•••-••-NULL
•••-••-7876
Phone—2364252420
Email—
null
—
Address—
null
8829 Broadway
City / state / ZIP—
UNKNOWN, UNKNOWN, NULL
Sacramento, CA, 95824
Group—
NULL
GRP-7523
Plan—
-
NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036974Maria Griffin0.83
Matched against ENR-107428, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-107428Maria Griffin1989-06-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396ad2be04e6
    Escalated CLM-405651, top score 0.83, candidates MBR-036974

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-3032
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-002885
Opened
2026-10-19 19:54:36
Top score
0.83