Steward queue/CASE-000885
Steward case

CASE-000885

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-60858workflow paused, state held

Side-by-side comparison

Incoming TPA-52785 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52785incoming
#1MBR-003520Janice Ellis
0.833 rec.
Best evidence: NameDate of birth
#2MBR-044784Janice Ellis
0.601 rec.
Best evidence: Name
NameJanice EllisJanice EllisJanice B Ellis
Date of birth1972-04-171972-04-171972-12-12
Member ID—
-
—UHC-19036-34
SSN——•••-••-0532
Phone—
N/A
2313540359—
Email—
-
janice.ellis@hotmail.comjanice.ellis15@hotmail.com
Address—
-
8233 Valley View Dr8206 Sunset Blvd
City / state / ZIP—
-, N/A
Seattle, WA, 98153Fresno, CA, 93710
Group—
NULL
GRP-6216GRP-7625
Plan—
UNKNOWN
SELECT-EPOMEDICARE-ADV-A
Sources, recordsTPA1 recordPRV ×2TPA ×13 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003520Janice Ellis0.83
Matched against PRV-21836, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-044784Janice Ellis0.60
Matched against ENR-135187, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.20350%year_only
Guard: noneConflicts: none
Records in this identity
  • ENRENR-135187Janice Ellis1972-12-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3928e96bc18f
    Escalated TPA-52785, top score 0.83, candidates MBR-003520, MBR-044784

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-60858
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036502
Opened
2026-10-19 19:54:36
Top score
0.83