Steward queue/CASE-000892
Steward case

CASE-000892

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-77521workflow paused, state held

Side-by-side comparison

Incoming ENR-137391 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-137391incoming
#1MBR-012300Ryan Evans
0.836 rec.
Best evidence: Date of birth
NameHeather EvansRyan O Evans
Date of birth1974-02-07
Feb 7, 1974
1974-02-07
Member IDUHC-73056-65UHC-88185-60
SSN•••-••-6255•••-••-9491
Phone—
-
6479882680
Emailheather.evans@aol.com—
Address2793 Elm St
2793 Elm Street
1580 Sunset Blvd
City / state / ZIPAtlanta, GA, 30316
ATLANTA, GA, 30316-1261
San Diego, CA, 92191
GroupGRP-6352GRP-2487
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsENR1 recordCLM ×3TPA ×2ENR ×16 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012300Ryan Evans0.83
Matched against CLM-409603, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.79350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ce06189a62
    Escalated ENR-137391, top score 0.83, candidates MBR-012300

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77521
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041668
Opened
2026-10-19 19:54:36
Top score
0.83