Steward case

CASE-000900

Confidence 0.64 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-9616workflow paused, state held

Side-by-side comparison

Incoming CLM-413588 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-413588incoming	#1MBR-001079Carol White 0.642 rec. Best evidence: none ≥ 0.90
Name	Melissa White	Carol H White
Date of birth	2000-05-10 5/10/2000	2000-06-10
Member ID	— UNKNOWN	UHC-08380-65
SSN	— •••-••--	•••-••-9961
Phone	— -	8906933858
Email	— UNKNOWN	—
Address	— UNKNOWN	8231 Lincoln Way
City / state / ZIP	— NULL , NULL	Phoenix, AZ, 85097
Group	GRP-1135	GRP-1234
Plan	NAVIGATE-HMO	MEDICARE-ADV-B
Sources, records	CLM1 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001079Carol White0.64

Matched against ENR-132417, 2 fields compared, weighted score 0.640

Field	Similarity	Weight	Share	Note
Name	0.78	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

CLMCLM-424821White Carol2000-06-10Rule 0.99
ENRENR-132417Carol White2000-06-10Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:5527708e682b
Escalated CLM-413588, top score 0.64, candidates MBR-001079

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Carol WhiteMBR-001079, score 0.64, 2 recordsLinkConfirm as a distinct identityCLM-413588 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-9616
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-008582
Opened: 2026-10-22 12:43:43
Top score: 0.64