Steward queue/CASE-000908
Steward case

CASE-000908

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-39005workflow paused, state held

Side-by-side comparison

Incoming CLM-400700 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400700incoming
#1MBR-002961Marcus Collins
0.833 rec.
Best evidence: NameDate of birth
NameMarcus CollinsMarcus X Collins
Date of birth1946-03-201946-03-20
Member ID—
null
UHC-00187-28
SSN—
•••-••-UNKNOWN
•••-••-8907
Phone—
NULL
3772524734
Email—marcus.collins@icloud.com
Address—
NULL
3486 Harbor Blvd
City / state / ZIP—
UNKNOWN, NULL
Fresno, CA, 93786
GroupGRP-9413GRP-9413
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002961Marcus Collins0.83
Matched against ENR-100941, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3901b76ba6a9
    Escalated CLM-400700, top score 0.83, candidates MBR-002961

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-39005
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027516
Opened
2026-10-19 19:54:36
Top score
0.83