Steward queue/CASE-000914
Steward case

CASE-000914

Confidence 0.73 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-6261workflow paused, state held

Side-by-side comparison

Incoming CLM-426044 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426044incoming
#1MBR-002985Russell Mendoza
0.732 rec.
Best evidence: NameSSN (last four)
NameRussell MendozaRussell R Mendoza
Date of birth1990-07-06
06-07-1990
1989-07-06
Member ID—
N/A
UHC-92121-34
SSN•••-••-5776•••-••-5776
Phone—
UNKNOWN
8048992322
Email——
Address—
UNKNOWN
2400 Hillcrest Rd
City / state / ZIP—
N/A, null, NULL
Tempe, AZ, 85215
GroupGRP-7357GRP-7357
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002985Russell Mendoza0.73
Matched against ENR-134092, 3 fields compared, weighted score 0.735
FieldSimilarityWeightShareNote
Name1.00335%
Date of birth0.25335%month_day
SSN (last four)1.002.529%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5509952dab1f
    Escalated CLM-426044, top score 0.73, candidates MBR-002985

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-6261
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005759
Opened
2026-10-22 12:43:43
Top score
0.73