Steward queue/CASE-000957
Steward case

CASE-000957

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-98695workflow paused, state held

Side-by-side comparison

Incoming TPA-50910 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-50910incoming
#1MBR-003210Gregory Knight
0.832 rec.
Best evidence: NameDate of birth
NameGrag P KnightGregory P Knight
Date of birth1993-08-021992-08-02
Member ID—
null
UHC-42170-85
SSN—
•••-••-UNKNOWN
•••-••-4290
Phone—
null
7764041667
Email—
NULL
—
Address8500 Main St Apt 148500 Main St
City / state / ZIPAustin, TX, 78740Austin, TX, 78740
Group—
null
GRP-5640
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003210Gregory Knight0.83
Matched against CLM-402149, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.91350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3917195c3914
    Escalated TPA-50910, top score 0.83, candidates MBR-003210

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-98695
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046595
Opened
2026-10-19 19:54:36
Top score
0.83