Steward queue/CASE-000960
Steward case

CASE-000960

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-3416workflow paused, state held

Side-by-side comparison

Incoming CLM-417175 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417175incoming
#1MBR-017204Shirley Bennett
0.831 rec.
Best evidence: NameAddress
NameShirley Bennnett
Bennnett, Shirley
Shirley Bennett
Date of birth1955-08-22
19550822
—
Member ID—UHC-38488-53
SSN•••-••-4198—
Phone—
9141801
3919141801
Email—
UNKNOWN
shirley.bennett54@yahoo.com
Address8915 Canyon Rd8915 Canyon Rd
City / state / ZIPPlano, TX, 75024Plano, TX, 75024
Group—
UNKNOWN
GRP-7122
Plan—
NULL
MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017204Shirley Bennett0.83
Matched against ENR-122616, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d024895183
    Escalated CLM-417175, top score 0.83, candidates MBR-017204

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-3416
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-003231
Opened
2026-10-19 19:54:36
Top score
0.83