Steward queue/CASE-000968
Steward case

CASE-000968

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-55105workflow paused, state held

Side-by-side comparison

Incoming CLM-411151 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411151incoming
#1MBR-037769Austin Park
0.833 rec.
Best evidence: NameDate of birth
NameAustin ParkAustin W Park
Date of birth1987-07-241987-07-24
Member ID—
NULL
UHC-57701-65
SSN—•••-••-5965
Phone—9768703257
Email—
NULL
austin.park@aol.com
Address—8843 Forest Ave
City / state / ZIP—
NULL, UNKNOWN, null
Seattle, WA, 98131
GroupGRP-0393GRP-0393
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1ENR ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037769Austin Park0.83
Matched against CLM-411150, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3964559e7def
    Escalated CLM-411151, top score 0.83, candidates MBR-037769

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-55105
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034418
Opened
2026-10-19 19:54:36
Top score
0.83