Steward queue/CASE-000974
Steward case

CASE-000974

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-78644workflow paused, state held

Side-by-side comparison

Incoming CLM-415560 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415560incoming
#1MBR-003306Ryan Pena
0.833 rec.
Best evidence: NameDate of birth
#2MBR-033135Denise Pena
0.693 rec.
Best evidence: none ≥ 0.90
NameRyan PenaRyan Y PenaDenise D Pena
Date of birth2001-06-09
06/09/01
2001-06-092001-09-06
Member ID—UHC-20316-03UHC-12515-52
SSN—
•••-••-null
•••-••-9618•••-••-4361
Phone—
NULL
73085698726838444648
Email—
-
ryan.pena40@hotmail.comdenise.pena62@icloud.com
Address—4274 Washington St5007 Pine Dr # 754
City / state / ZIP—
, N/A
Los Angeles, CA, 90057Miami, FL, 33107
GroupGRP-8316GRP-8316GRP-1377
PlanMEDICARE-ADV-BMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordTPA ×1CLM ×1ENR ×13 recordsPRV ×1TPA ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003306Ryan Pena0.83
Matched against TPA-56822, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-033135Denise Pena0.69
Matched against PRV-29197, 2 fields compared, weighted score 0.694
FieldSimilarityWeightShareNote
Name0.79350%
Date of birth0.60350%transposition
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:555bdc5ccd6d
    Escalated CLM-415560, top score 0.83, candidates MBR-003306, MBR-033135

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-78644
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041963
Opened
2026-10-22 12:43:43
Top score
0.83