Steward case

CASE-000978

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-45617workflow paused, state held

Side-by-side comparison

Incoming CLM-404884 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-404884incoming	#1MBR-027889Amber Robinson 0.833 rec. Best evidence: NameDate of birth
Name	Amber Robinson	Amber C Robinson
Date of birth	2006-08-07	2006-08-07
Member ID	— -	UHC-29861-86
SSN	—	•••-••-7197
Phone	— null	6432545330
Email	— -	—
Address	— null	3458 Highland Ave
City / state / ZIP	— N/A, NULL	Mesa, AZ, 85293
Group	— -	GRP-3373
Plan	— NULL	OPTIONS-PPO
Sources, records	CLM1 record	ENR ×1CLM ×1PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027889Amber Robinson0.83

Matched against ENR-106453, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-106453Amber Robinson2006-08-07Rule 0.99
CLMCLM-404885Amber Robinson2006-08-07Rule 0.99
PRVPRV-21420Amber Robinson2006-08-07Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39a9afaf0462
Escalated CLM-404884, top score 0.83, candidates MBR-027889

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Amber RobinsonMBR-027889, score 0.83, 3 recordsLinkConfirm as a distinct identityCLM-404884 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-45617
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-030583
Opened: 2026-10-19 19:54:36
Top score: 0.83