Steward queue/CASE-000979
Steward case

CASE-000979

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-89056workflow paused, state held

Side-by-side comparison

Incoming TPA-52126 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52126incoming
#1MBR-003334Chapman Michael
0.832 rec.
Best evidence: NameDate of birth
NameMichael ChappmanChapman J Michael
Date of birth1938-11-131938-11-13
Member ID—UHC-49233-42
SSN—
•••-••-UNKNOWN
•••-••-6420
Phone—
null
9822270990
Email—
NULL
—
Address5220 Church St5220 Church St
City / state / ZIPAtlanta, GA, 30325Atlanta, GA, 30325
Group—GRP-0758
Plan—
null
CORE-HMO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003334Chapman Michael0.83
Matched against CLM-404883, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55a920f72750
    Escalated TPA-52126, top score 0.83, candidates MBR-003334

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-89056
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044493
Opened
2026-10-22 12:43:43
Top score
0.83